Back

Terms of Service

Acceptance of Terms

By accessing our website, submitting your information, purchasing products, renting equipment, or using services provided by Quality Floor Removal, you agree to these Terms of Service. If you do not agree, please do not use our website or services.

Our Services

Quality Floor Removal provides residential and commercial floor-removal services, including the removal of hardwood, tile, VCT, linoleum, carpet, adhesive, and other flooring materials.

We may also offer floor-removal products, tools, accessories, equipment rentals, delivery, and related services. Availability may vary by location and project requirements.

Estimates and Project Conditions

Quotes and estimates are based on the information available when they are prepared. Final pricing may change if additional flooring layers, hazardous materials, difficult adhesives, structural issues, restricted access, or other unexpected conditions are discovered.

Any changes to the project scope or price will be discussed with the customer before additional work is performed whenever reasonably possible.

Products and Availability

We make reasonable efforts to display accurate product descriptions, specifications, photographs, and prices. However, colors, dimensions, packaging, and other details may vary slightly from the images shown.

Products are subject to availability. We may limit quantities, correct pricing or description errors, substitute an equivalent product with customer approval, or cancel an order if an item is unavailable.

Carrier and Cost Disclosures

Mobile carriers are not liable for delayed or undelivered messages. Message and data rates may apply depending on your mobile plan and carrier.

Supported carriers may change without notice. Contact your carrier for details about your messaging plan.

Orders and Payments

Submitting an order does not guarantee acceptance. An order is confirmed only after payment has been processed and Quality Floor Removal has accepted it.

Customers are responsible for providing accurate billing, shipping, contact, and payment information. Applicable taxes, delivery charges, and other fees will be displayed or communicated before the order is completed.

Shipping, Delivery, and Pickup

Available shipping, local delivery, or pickup options will be displayed at checkout or confirmed directly with the customer. Delivery dates are estimates and may be affected by product availability, carrier delays, weather, job-site access, or other circumstances outside our control.

Customers are responsible for providing a safe and accessible delivery or pickup location.

Returns and Refunds

Returns, exchanges, and refunds are subject to the policy disclosed at the time of purchase. Products must generally be returned in their original condition and packaging unless they are defective or otherwise covered by an applicable warranty.

Shipping, delivery, labor, installation, and special-order charges may be nonrefundable. Contact us before returning any product to receive instructions and confirm eligibility.

Equipment Rentals

Equipment rentals are subject to availability and may require identification, payment, a deposit, and a separate rental agreement. The customer is responsible for operating rented equipment safely and according to all provided instructions.

Customers may be responsible for damage, loss, misuse, excessive wear, late returns, cleaning, fuel, or other charges described in the rental agreement. If a rental agreement conflicts with these terms, the rental agreement will control.

Cancellations and Rescheduling

Service appointments and equipment rentals may be canceled or rescheduled by contacting us as early as possible. Deposits, delivery charges, or other fees may be nonrefundable when equipment, products, labor, or transportation has already been reserved.

Quality Floor Removal may reschedule work because of unsafe conditions, equipment problems, weather, access restrictions, or other circumstances beyond our reasonable control.

Customer Responsibilities

Customers must provide accurate project information and safe access to the property or job site. Unless otherwise agreed, customers are responsible for removing personal belongings, furniture, valuables, pets, and other obstructions before work begins.

Customers must disclose any known hazardous materials, asbestos, lead, moisture problems, structural damage, or other conditions that could affect the safety or scope of the project.

SMS Communications

If you provide your mobile number and opt in, you may receive messages regarding appointments, services, orders, billing, customer support, or promotions. Message frequency may vary, and message and data rates may apply.

Reply STOP to unsubscribe or HELP for assistance. Marketing consent is not required to purchase products or services.

Intellectual Property

All website content, including text, graphics, photographs, logos, product images, and designs is owned by or licensed to Quality Floor Removal. It may not be copied, reproduced, modified, or distributed without written permission.

Limitation of Liability

To the extent permitted by law, Quality Floor Removal will not be responsible for indirect, incidental, special, or consequential damages arising from the use of our website, products, rentals, or services.

Our total liability relating to a product, rental, or service will not exceed the amount paid for the item or service giving rise to the claim.

Termination

We may refuse or terminate access to our website, products, rentals, messaging program, or services when these terms are violated, fraudulent activity is suspected, safety is at risk, or required by law.

Changes to These Terms

We may update these Terms of Service periodically. Changes will become effective when posted on our website. Continued use of our website or services after an update means you accept the revised terms.

Contact Us

For questions about these terms, products, rentals, or services, contact Quality Floor Removal,

  • Phone: (916) 970-7070
  • qualityfloorremoval@gmail.com

This draft should be reviewed by a qualified attorney to ensure it reflects your actual sales, return, rental, service, and privacy practices.